Managed AI Operations
Monitoring, maintenance, governance, and continuous improvement for deployed AI systems — because automation is an operation, not a one-time install.
Who it's for: businesses running systems we built (or systems they want stabilized) who need defined support instead of hoping nothing breaks.
What managed operations covers.
- Monitoring and alerting on workflow health and failures
- Issue investigation and resolution within the agreed coverage terms
- API cost tracking and optimization
- Model and integration updates as vendors change their platforms
- Governance: periodic review of approvals, access, logs, and data retention
- A prioritized improvement backlog, reviewed with you regularly
Support coverage, response expectations, and escalation paths are defined in a written agreement before the engagement begins — not promised vaguely.
Asked often.
Do you support systems you didn't build?
Case by case. We first assess the system's condition; sometimes a short stabilization project comes before ongoing coverage.
Is there a minimum term?
Terms are set in the written agreement. We aim for arrangements both sides are glad to renew, not lock-ins.
Start with the audit.
Every engagement begins by understanding your workflows. The audit gives both of us the map.
Book an AI Opportunity Audit